How to Forward a Maintenance Request to Snag Report?

Modified on Fri, 24 Oct, 2025 at 3:42 PM

Go to the global view and click on Requests to see all requests.



Select and Review the Request:

  • Click on Details after selecting the request you wish to approve and forward.

  • The request will open, allowing you to review the details of the request and the requester.

  • Review and approve the maintenance request documents.



Approve the Request:

  • After approving the document, click the Approve button.

  • A new tab will open, allowing you to add comments and create a snag.



Create a Snag:

  • Click on Create Snag, which will open a new tab for assigning the snag.

  • Choose who you want to assign the snag to and click Save.

  • Once the snag is created and sent to Snag Report, you can check its status by clicking the link that appears in the request itself.



Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article