How to Check My SOA & Pay Service Charge?

Overview

This article explains how owners can view their Service Charge Statement (SOA) and pay their service charges directly through the Socienta mobile app.

Access Your Service Charge

1. Open the Socienta app.

2. On the home page, you will see your service charge for your unit.

3. Alternatively, tap My Units (from the navigation menu at the bottom) to view the service charge.
   

View Your Service Charge Statement

1. To view your statement, tap Details on the home page or in My Units, then tap download SOA.
   
   
   

2. You can download the statement by tapping the download icon in the top-right corner.
   
   
   

3. If you own multiple units, you can download a consolidated statement by tapping the Consolidated Statement button at the bottom of the My Units screen.
   

Pay Your Service Charge

1. On the home page, tap Pay, or tap the Pay button from the My Units screen.
   
   
   

2. On the payment page, choose whether to pay your current full balance or other amount.

3. Agree to the Terms & Conditions and tap Continue.
   
   
   
   

4. Enter your credit card information and proceed to complete the payment.

Tip: If there is a developer fee or a disputed amount, you can select Pay Other Amount to pay only the applicable portion.