Overview
"Average Resolution Days Per Department" is an essential metric that measures the average days it takes for various departments within a company to resolve snags after they are identified. This metric is crucial for assessing the effectiveness and efficiency of different departments in snag-solving, identifying bottlenecks in the resolution process, and enhancing the overall responsiveness across all departments.
Where to Find This Metric?
- Go to the Global-View in Socienta (eg. https://dune.socienta.io/).
- Click on the Dashboard icon (Socienta).
- Navigate to the Snag Dashboard (Socienta).
- Avg Resolution Days tab.
How to Use Filters in Our Dashboard?
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