How to View and Update My Personal Info?

Modified on Tue, 24 Feb at 1:10 PM

Scenario:
If you need to view or update your personal information in the app, including personal documents captured during move-in or landlord/tenant registration, you can do so directly under your profile option


Solution:

1. Viewing and Updating Basic Info

  • Go to the Profile button on the home page navigation bar at the bottom of the screen.


  • Under Basic Info, you can view your personal details such as name, phone number, and email.

  • You can update your personal info (except for the email).

  • After clicking Save, the management team will receive a request to update your information. Once they approve it, your updated info will appear in the app.


2. Viewing and Updating Documents

  • Under the Profile section, you can also view your personal documents uploaded during move-in or landlord registration, such as passport, ID, or other documents.

  • To update a document, click the Upload button and tap upload option to submit the new file.



Tips:

  • Make sure your uploaded documents are clear and legible.

  • Updates for basic info require management approval, so changes may not appear immediately.


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