You can Create a Refund Receipt from the accounting screen in the property group itself:
From the Global View, choose the property group where you want to create a Refund Receipt.

Access the Accounting Module
Click on Accounting to enter the accounting section of the selected property group.

Navigate to Units Financials
Choose Service Charges under Units Financials.


Access the Unit Ledger
On the Service Charges screen, click the information icon under the Action column. This will open the unit ledger for the selected unit.

Create a Refund Receipt
Click the Actions button again and select Refund Receipt.
A new screen will appear where you can enter the necessary details.
Fill in the required information and post the Refund Receipt by clicking Save.


Additional Option:
Partial or Full Refund: You have the flexibility to process a partial refund or a full refund, depending on the transaction details.

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