Overview
"Average Resolution Days" is a crucial metric for understanding the efficiency and effectiveness of resolving snags. It measures the average time taken from the initiation of a sang to its resolution. This metric is especially important as it helps in assessing performance and identifying areas for improvement.
Where to Find This Metric?
- Go to the Global-View in Socienta (eg. https://dune.socienta.io/).
- Click on the Dashboard icon (Socienta).
- Navigate to the Snag Dashboard (Socienta).
- Overview tab.
How to Use Filters in Our Dashboard?
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